Effective Date: September 1, 2025
Website: gensishealthcare.com
At Gensis Healthcare, your trust matters to us. Protecting your personal and health information is our highest priority. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
1. Information We Collect
When you interact with our website or services, we may collect:
- Contact Details: Such as your name, phone number, and email address when you reach out or fill out forms.
- Health-Related Information: Only if you voluntarily share it while booking appointments or requesting services.
- Payment Information: If payments are processed through our site, billing details will be handled securely by trusted third-party providers.
- Technical Data: Such as your browser type, device, IP address, and browsing behavior, collected automatically through cookies or analytics.
2. How We Use Your Information
We may use your information to:
- Schedule and manage healthcare appointments or services.
- Respond to your inquiries and provide support.
- Share health resources, updates, or newsletters (if you subscribe).
- Enhance website performance and improve user experience.
- Meet legal, regulatory, and ethical obligations.
We will never use your health information for marketing without your explicit consent.
3. Cookies & Online Tracking
Like most websites, Gensis Healthcare uses cookies to:
- Improve navigation and user experience.
- Understand how visitors use our site.
- Personalize certain content.
You can control or disable cookies in your browser settings at any time.
4. Sharing of Information
We respect your privacy and will not sell your personal data. We may share information only in the following cases:
- With Service Providers: For secure hosting, analytics, or communications.
- With Healthcare Professionals/Partners: If you request or authorize us to share for coordinated care.
- For Legal Compliance: If required by law or to protect safety and rights.
- In Business Transfers: If our services are merged, acquired, or reorganized.
5. Data Protection
We use strong security measures to protect your personal and health information from unauthorized access, misuse, or disclosure. While no system is completely risk-free, we are committed to safeguarding your data to the best of our ability.
6. Your Choices & Rights
Depending on your location, you may have the right to:
- Request a copy of the information we hold about you.
- Update or correct your personal details.
- Request deletion of your information.
- Opt out of promotional emails at any time.
You can exercise these rights by contacting us at info@gensishealthcare.com.
7. Children’s Privacy
Our website and services are not directed at children under 13 (or 16 where required by law). We do not knowingly collect personal information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of our site means you agree to the updated policy.
9. Contact Us
If you have questions about how we handle your information, please reach out to us:
Email: info@gensishealthcare.com
Website: gensishealthcare.com